If you have never had a hosting account or you are changing companies and the new one uses an account management console that you haven’t seen so far, you may get confused about how to accomplish a particular task in your account or on your desktop computer. This is why, some web hosting companies have created a knowledge base, which enumerates the most popular enquiries and problems associated with the specific platform they use, rather than including only general info. This sort of knowledge base will enable you to find the desired information quickly and effortlessly, so you will not need to invest loads of time and efforts on things that may require something as elementary as hitting a button or selecting a check box. In this way, not only can you get things done, but you can also learn plenty of new and useful details, both about the way you can administer your account and about the way the web hosting service functions as a whole.

Extensive Online Documentation in Shared Web Hosting

If you have ordered your first shared web hosting plan from our company or have moved your website over to us, you’ll grow accustomed to our platform and our created-developed Hepsia Control Panel before you know it thanks to the fact that we have prepared an extensive web-based knowledge base where you can find all the info that you will ever need – both general info with regard to the web hosting service as a whole and more specific info about the different functions that you can use and the challenges that you can confront. The articles themselves are available in 2 locations. The whole article archive is accessible through the Help section of the Control Panel. You can access relevant articles about the different functions in each Control Panel section too. You can get to know how to do more or less everything, from enabling an .htaccess configuration file to managing an electronic mailing list, and all the articles feature in-depth guides, so you won’t ever get baffled on account of an unclear text. Of course, in case you face a more specific obstacle and you are unable to find an adequate solution in our knowledge base, you can touch base with our customer support team members 24/7/365.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated hosting services feature thorough online documentation where you will see info on all the functions that our custom Hepsia Control Panel offers, as well as solutions to different questions and predicaments that you may face. All setup guides feature exhaustive specifications, so you won’t need to worry about skipping something in case you are aiming to export a MySQL database, for instance. The troubleshooting articles cover a number of different viable reasons for given issues and the solution for each of them, so if you’re not able to send email messages even though you have the correct SMTP server settings, for example, you can swiftly see what the reason might be and fix the problem with a couple of clicks in your mail client. As the Hepsia Control Panel offers quite a lot of features, you’ll be able to find applicable articles in every single section. If you’d rather browse all help articles, click on the Help link, which is located in the upper right-hand corner of the Control Panel.