Service Uptime Guarantee in Shared Web Hosting
We guarantee 99.9% service uptime for each and every shared web hosting account on our servers. We use an innovative cloud hosting platform in which every part of the web hosting service is managed by an independent set of servers, therefore if one machine fails, the remaining ones inside the cluster will take over at once. The cloud platform also cuts down the overall load tremendously, and so the hosting service is a lot more stable when compared with a service through which everything runs on one machine and your sites are going to perform in the best possible way. We also have redundant Internet lines and diesel backup generators to be sure that your sites will stay online no matter what. Hardware and software firewalls ensure the proper performance of your machines in case there is DDoS attacks while in the case of any software trouble, we have professionals keeping track of the machines 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server plans include a 99.9% uptime guarantee. In fact, you will not detect any downtime or service disruptions at all because of the fact that we employ a revolutionary cloud platform and instead of running everything on one server like most companies do, we have independent clusters of web servers that deal with each service - files, email messages, Control Panel, databases, and so on. We also have a custom load-balancing system, so our hosting service is considerably more stable in comparison with what you would ordinarily find available. To ensure that nothing will interrupt the work of your Internet websites, our web server facilities have diesel powered backup generators and a number of independent Internet providers. We have hardware and software firewalls to stop DDoS attacks and admins keeping track of the web servers 24/7 to sort out any software issue that may appear.
Service Uptime Guarantee in VPS Hosting
When you acquire a Virtual Private Server from us, we guarantee that the physical server your account is created on is going to be up and running no less than 99.9% of the time. While we cannot control what you’ll do with the Virtual Private Server and what you set up on it, we'll ensure that the main server is going to work 24/7 without any disturbances. Our facilities have a number of Internet providers and backup power generators to ensure the continuous work of all servers accommodated there. If you experience a difficulty with any virtual server on the physical one, we have a group of expert admins to eliminate it in a very timely manner and to make sure that the other virtual private server accounts in that web server won't be affected. We use only new, thoroughly tested hardware components for the servers where new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Web Hosting
While we are unable to control what you do with your dedicated server, what offline software or script-driven applications you install on it or how often you restart it, we can make certain that it is accessible at least 99.9% of the time. Your web server is going to be located in our state-of-the-art facility in the town center of Chicago and its uptime and availability will be ensured by powerful diesel backup generators and a number of Internet providers, so no blackouts or any other infrastructural challenges will affect the proper operation of your web sites at any time. Our skilled group of system admins will ensure that if your server freezes for some reason, it's going to be rebooted right away. To prevent any probability of breakdowns, we're going to give you a server with new and thoroughly tested hardware components to make sure that all of your Internet sites will be functioning no matter what.