Phone Support in Shared Web Hosting
If you choose to acquire one of our Linux shared web hosting services, you can contact our customer support team over the telephone for 14 hrs per day. We can help you select the perfect plan for your sites since we believe that it's better to discuss this kind of issues with a live person. If you already own an account, we're able to help you with all sales/billing questions and / or general issues, even with some tech matters which don't involve a long time or escalation to a system administrator as it'll be more appropriate to open a ticket for time-consuming matters in order to have all the communication in one place. We now have telephone numbers in the United States of America, the UK and Australia, so you can call the one you prefer and speak with our representatives.
Phone Support in Semi-dedicated Hosting
We provide live phone support 14 hours a day as part of the support services for every single semi-dedicated server package that we offer. As some issues are more difficult and time-consuming, you may have to open a ticket in case you come across such an issue, still for any general, billing or minor tech issues you can always call us and we'll help you in a timely manner so as to save you the time you will need to spend on opening a ticket. Even if you do not have an account yet, you can find out whether you can host your websites on our top-notch cloud platform or you can receive any other general info about our semi-dedicated solutions. We now have local phone numbers in the United States, the UK and Australia along with a worldwide number, so that you'll be able to call the one which is nearer to where you live.