Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance staff is trained to swiftly address all our Linux shared web hosting services users’ inquiries and assistance demands. Through our ticket system, you’ll be able to submit your request and a support team fellow member is going to get back to you within maximum 1 hour. Realistically, practice has shown us that the average answer time period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is supplied by a team of proficient consultants who will be able to respond to your issue promptly. You are able to get hold of the tech support team crew by launching a tech support ticket from your Website Control Panel or by submitting us an e–mail. On working days, you may as well call us on the phone or take advantage of the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a substantial information base into the Control Panel to enable you to receive very helpful step–by–step directions any time. Each section of the Control Panel features its own contextual guide area having a group of how–to content articles. We have also organized movies to supply you with a more effective idea of the simplest way to execute any presented process.