1 hour ticket response
We are committed to giving a swift and proper solution to every ticket sent by a user. Our seasoned technical support team representatives will review your issue and will think of the best option. We offer a 1–hour response time guarantee for all tech support tickets. In reality, the average response time has proven to be 20 minutes.
A Top–Notch Customer Care Service
We’ve got a team of web hosting support technicians who will be happy to respond to all your requests whenever you require support. The vast majority of our client care staff representatives have lots of years of experience in the Linux shared web hosting services world, which means that you can constantly count on rapid and exhaustive answers to your inquiries.
An Intuitive Help Center Section
In the Website Control Panel you’ll find an easy–to–browse Help section where you can get quick hints on how to use our hosting services. You can find the answers to your inquiries in our F.A.Q. repository, see more hints in the web hosting account management articles or watch our how–to video tutorials.